Critical Thinking Skills

• Announcements Forum

Course Introduction

• What is Critical Thinking and Why is it important? Lessons

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Ideation and Problem Identification Techniques

• Introduction to Ideation and Problem Identification Lessons

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• Introduction to Questioning Techniques Lessons

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• Five Whys Analysis Lessons

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• Fishbone Analysis Lessons

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• Ideation Pop Quiz Lessons

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Activity

• Ideation Exercise Forum

Information Collection Tools

• Introduction to Qualitative vs Quantitative Information Lessons

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• In-Depth Interviews Lessons

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• Process Analysis Lessons

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• Information Collection Tools Pop Quiz Lessons

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Types of Corrective Actions Introduction

• Introduction to Corrective Actions Lessons

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• Verbal Warning Lessons

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• Written Warning Lessons

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• Suspension Without Pay and Reduction of Pay Lessons

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• Demotion to a Lower Classification and Dismissal Lessons

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• Types of Corrective Actions Pop Quiz Lessons

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Experimentation Techniques

• Experimentation Techniques Lessons

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Conclusion

• Conclusion Lessons

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Assessment

• Test your Knowledge Assignment

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