In what situation would it be appropriate to use the Fishbone Analysis
ideation technique?
Great question, Mazrina. It's useful when you are looking for the root cause - and other contributing causes - of a problem.
The advantage of the fishbone diagram is that it is a very visual analysis. Just like the Five Whys, it identifies many possible causes for an effect or problem but it immediately - and visually - sorts ideas into useful categories. It also enables you to more easily identify if the root cause is found multiple times as it allows you to see all causes simultaneously. It's also good as a presentation tool, but can become visually cluttering if causes are complex.
Hi Peter, Besides of using the fishbone diagram, is it ok if using a flow-chart or tree diagram to perform the analyst for the problem in order to find the root cause?
Great question, Shao Chuo.
I have often used flow-charts myself and find they are very good for documenting a process. However, if we are looking for a cause of a problem we may spend a lot of time documenting parts of the process that are working well. But it certainly could be a useful tool if we need to discover and document the process first.
The tree diagram I see as very similar to the fishbone. What differences do you see between the two techniques?
I have often used flow-charts myself and find they are very good for documenting a process. However, if we are looking for a cause of a problem we may spend a lot of time documenting parts of the process that are working well. But it certainly could be a useful tool if we need to discover and document the process first.
The tree diagram I see as very similar to the fishbone. What differences do you see between the two techniques?
Hi Peter, you are right for the flowchart. it always the best choices for documenting a process or flow of procedure. It provides high visual clarity and easy understanding to those who are not familiar.
while for tree diagram and fishbone analysis, even they are similar, but in my opinion, tree diagram will be much more understandable if compare to fishbone. And i also feel that it is more easy to manage,
However, which method to be apply are also depends on the cost, materials, time constraints, category and amount of interviewee.
while for tree diagram and fishbone analysis, even they are similar, but in my opinion, tree diagram will be much more understandable if compare to fishbone. And i also feel that it is more easy to manage,
However, which method to be apply are also depends on the cost, materials, time constraints, category and amount of interviewee.
Many thanks for your response, Shao Chuo. It's great to have some info on the tree diagram to make our participants aware of other tools and options.